Rates

Clear starting points, scoped to the property

Figures below are informational guides for budgeting. Final quotes reflect property size, outlets, travel outside Bangkok, and peak-season access.

Consultation Starting guide What moves the estimate
Guest Experience Audit From ฿85,000 per property engagement Number of outlets, night audits included, and whether a second property is added to the same week.
Hospitality Service Workshops From ฿28,000 per half-day session (up to 16 participants) Participant count, custom scenarios, and consecutive-day bookings.
Mystery Guest Reviews From ฿18,000 per day visit; overnight stays quoted separately Day vs overnight, meal inclusions, and multi-outlet comparison.
Service Recovery Planning From ฿45,000 per engagement Volume of complaint cases reviewed and number of on-site practice sessions.

How we quote

After a short discovery call we send a written scope with fees, travel assumptions, and a proposed calendar. Deposits secure dates during high season. There are no subscription plans; work is engagement-based.

Travel within Greater Bangkok is included in on-site rates. Engagements in Chiang Mai, Phuket, Hua Hin, and other provinces add reasonable travel and lodging, stated in the quote.